Privacy Policy

This Privacy Policy and its Addendum(s) (“Policy”) describe how Para Xpress Technology Services Inc. (PXTSI) and its respective subsidiaries, affiliates, associated companies, and jointly controlled entities (collectively referred to as “PXTSI,” “we,” “us,” or “our”) collect, use, process, and disclose your Personal Data through the use of PXTSI’s mobile applications and websites (referred to as “Apps” and “Websites'' respectively), as well as products, features, and other services globally, operated by PXTSI (collectively referred to as “Services”).


This Policy applies to our customers, passengers, partners (such as driver or rider partners), and service providers (collectively referred to as “you,” “your,” or “yours”).


“Personal Data'' refers to any information that can be used to identify you or from which you are identifiable. This includes, but is not limited to, your name, nationality, telephone number, bank and credit card details, email address, image, government-issued identification numbers, biometric data, race, date of birth, marital status, health information, vehicle and insurance information, employment information, and financial information.

I. COLLECTION OF PERSONAL DATA

We collect Personal Data about you through various means, including:

●   Your voluntary provision: When you voluntarily provide Personal Data to us, such as completing user profiles or registration forms, providing information for eligibility assessments (e.g., for driver partner roles), interacting with our social media pages, participating in contests or events, verifying your identity, and filling out demographic information in surveys.

●    Use of our services: Personal Data may be collected during the normal operation of our Apps, Websites, and Services, including location data, feedback, transaction information, interaction with our Apps, Website or Services, device information, and personal data entered in messages.

●    From other sources: We may collect Personal Data from other sources such as referral programs, business partners, insurance and financial providers, credit bureaus, publicly available sources, governmental sources, and when our users add you as an emergency contact.

●    Personal Data about driver partners: For our driver partners, we may collect telematics data, device information, vehicle registration details, and personal information. Drivers may be required to submit documents for identity verification.

●    Sensitive Personal Data: We collect sensitive Personal Data, including but not limited to, racial or ethnic origin, national ID information, religious beliefs, background information (such as financial and criminal records where legally permissible), health data, disability status, marital status, and biometric data. This information is collected only with your consent and in strict compliance with applicable laws.

II. USE OF PERSONAL DATA

We may use, combine, and process your Personal Data for various purposes, including providing services and features, ensuring safety and security, customer support, research, development, legal purposes, marketing, and promotions.

III. DISCLOSURE OF PERSONAL DATA

We may share Personal Data with various parties, including other users, third parties, PXTSI partners, subsidiaries, affiliates, service providers, business partners, legal advisors, governmental authorities, and in connection with mergers, acquisitions, or business transactions.

IV. RETENTION OF PERSONAL DATA

We retain your Personal Data for the period necessary to fulfill the Purposes outlined in this Policy, unless a longer retention period is required or allowed by law.

V. INTERNATIONAL TRANSFERS OF PERSONAL DATA

Your Personal Data may be transferred from your home country to other countries or to other domestic locations. We will ensure compliance with all legal and regulatory obligations, including having a lawful basis for transferring Personal Data and implementing appropriate safeguards.

VI. COOKIES AND ADVERTISING ON THIRD PARTY PLATFORMS

We and third parties may use Cookies and similar technologies in connection with your use of the Websites and Apps. You have options to manage Cookies through your internet browser settings and mobile device settings.

VII. PROTECTION OF PERSONAL DATA

We implement reasonable legal, organizational, and technical measures to protect your Personal Data. However, please note that the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your Personal Data transmitted online.

VIII. YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL DATA

You may have rights to inquire about, correct, delete, restrict processing, object to processing, withdraw consent, and request data portability regarding your Personal Data, in accordance with applicable laws and regulations.

IX. AMENDMENTS AND UPDATES

PXTSI reserves the right to modify, update, or amend the terms of this Policy at any time by placing the updated Policy on the Websites. Your continued use of the Apps, Websites, or Services following modifications signifies your acceptance of such changes.

X. HOW TO CONTACT US

If you have any queries about this Policy or would like to exercise your rights, please contact our Data Protection Officer at the address provided below.

Para Xpress Technology Services Inc.;
Data Protection Officer
PJL Corporate Center, 1782 N. Garcia corner Candelaria Streets, Makati City 1209 Philippines

The original version of this Policy is written in English, and in case of any conflict between the English version and other language versions, the English version shall prevail.